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Velvet Vizion

§ The Process

From “yes” to live — guided, start to finish.

We move your records across, set everything up and train your team. A ~14-day target, done for your clinic, not by your clinic.

§ Step by Step

What done for you actually means.

  1. First conversation

    A live demo on real screens, straight answers, and — if it fits — plan selection.
  2. Migration

    Your existing records come across — BestoSys, Dentee, KiviHealth, a spreadsheet, a shared drive or a stack of registers. We do the work; you check it looks right.
  3. WhatsApp configuration

    Your own WhatsApp Business Account, dedicated number, and Meta-approved display name — set up via Meta's Embedded Signup. We guide the whole thing.
  4. Website setup

    Redesign or new build — one of the places new patients come from. Priced on its own line, and only payable at go-live.
  5. Training

    The dentists, the assistants and the front desk each learn their own slice — and pick the appearance they want to work in. Built to be receptionist-simple, learned before launch day.
  6. Launch

    Flow goes live: the chair on day one, and the follow-up engine running on your own number behind it.

The only public time claim we make is the ~14-day target. Two steps below sit with Meta and can move it — the honest part follows.

§ No Stunt Promises

Fourteen days is a target — and here's the honest part.

Two steps in every onboarding belong to Meta, not to us: business verification and WhatsApp display-name approval, both per-clinic. They can slip or get bounced back. So we never hard-promise fourteen days — we work to it, and when Meta takes longer, you’ll know exactly where things stand and what the fallback is.

“When Meta takes longer, you’ll know exactly where things stand.”

§ Your Side of It

What we need from you.

Deliberately short — the point of the setup fee is that we carry the work, including getting your records out of whatever they are in now.

  • A phone number dedicated to the WhatsApp API — one not active on the regular consumer WhatsApp app. We guide the rest.
  • Whatever your records are in today — an export, a login, a spreadsheet or a cupboard. We work from what exists; we don’t ask you to retype it.
  • The complete clinic-side checklist is shared during your first conversation, so nothing surprises you mid-setup.

§ Onboarding Questions

Before you ask.

§ Ready When You Are

Ready to move in?